DES MOINES, IA -- Wells Fargo Bank, N.A. announced that it will withdraw from mortgage marketing services and desk rental agreements with real estate firms, builders and certain other referral sources. The decision was made as a result of increasing uncertainty surrounding regulatory oversight of these types of arrangements and as part of Wells Fargo's ongoing efforts to simplify the process that customers experience as they weigh all of their choices when shopping for a mortgage.
"Real estate firms and builders always have been--and will continue to be--very important to Wells Fargo's retail mortgage operations, and we are exploring a number of new options for enhancing and strengthening those relationships over the long term," said Franklin Codel, executive vice president for mortgage production at the company. "Because we value our strong relationships with real estate professionals and builders, the decision to exit these marketing services agreements was difficult, but we are taking this action to ensure that we continue to conduct our business in a way that represents the best interests of all of our customers and clients. We believe the best way to earn the relationship with real estate firms and builders is through timely, dependable service delivered by the best team in the business."
The decision is effective Aug. 1 and the wind down will occur over the following 90 days. Termination of these marketing services agreements is not expected to have a material impact on Wells Fargo's total mortgage production.